Fans hoping to send chocolates or cards this February got a firm answer as Koei Tecmo confirmed it will not accept Valentine’s Day or White Day gifts this year, again pointing to safety risks and limits on staff time.
A familiar notice ahead of Valentine season
The announcement arrived ahead of Valentine’s Day and follows the same line the company has used in recent years. Koei Tecmo opened by thanking fans for their kindness and the care they show toward staff and the game characters they love. It then made clear that no gifts tied to Valentine’s Day or White Day will be accepted.
The company stressed that the decision is not about lack of gratitude but about safety and the real limits of handling physical items. Gifts sent in large numbers require screening, sorting, and storage, tasks that pull employees away from their normal work.
The reminder mirrors last year’s notice almost word for word. For longtime followers, the message feels routine, but it still lands hard for fans who see these holidays as a personal way to connect with creators.
Why safety and workload remain the core reasons
Koei Tecmo explained that safety remains a key concern. Any physical delivery can pose risks, whether from damaged packaging, unknown contents, or simple handling issues when volumes spike around holidays.
There is also the question of time. Processing gifts means assigning staff or teams to receive, check, log, and store items. That work does not disappear once the holiday passes. It stacks up during the busiest periods of the year.
Key points behind the restriction include:
Large volumes of gifts arriving in a short time window
Staff time diverted from game development and support
Ongoing safety checks required for physical items
These reasons have become common across the game industry, especially for studios with large global fan bases.
How the policy began during the pandemic
Koei Tecmo did not always follow this rule. Before 2021, the company accepted gifts for both staff and characters. That changed when lockdowns and strict health rules reshaped office life across Japan and beyond.
In 2021, during the height of the COVID 19 pandemic, Koei Tecmo introduced limits on fan mail, gifts, and in person events. Many companies took similar steps as offices reduced on site staff and focused on remote work.
What began as a health measure slowly became a long term policy. Even after many restrictions eased, the gift ban stayed in place, suggesting the company found the system safer and easier to manage.
A look at Koei Tecmo gift policy over time
The shift becomes clearer when viewed across recent years.
| Year | Gift policy status | Main reason given |
|---|---|---|
| Before 2021 | Gifts accepted | Normal operations |
| 2021 | Gifts suspended | Pandemic safety rules |
| 2022 to 2024 | Ban continued | Safety and workload |
| 2025 | Ban confirmed again | Same ongoing concerns |
The table shows a steady pattern rather than a temporary pause. There has been no sign that the company plans to reverse course.
What this means for fans and creators
For fans, the rule changes how appreciation gets expressed. Physical gifts have long been part of Japanese fan culture, especially around Valentine’s Day and White Day. Losing that option can feel like a door closing.
For developers and staff, the policy brings stability. It removes pressure to respond equally to gifts and avoids any sense of favoritism tied to characters or teams. Everyone stays focused on their work.
The company’s message signals respect for fans while setting firm limits. It asks supporters to understand that care for staff safety and time must come first.
In the end, the announcement reflects a broader shift in how game studios manage fan interaction in a post pandemic world. Digital messages, social posts, and continued support for games have become the main ways fans show love. As Valentine’s Day approaches, Koei Tecmo’s stance is clear and unchanged, leaving appreciation to be shared in safer and simpler ways.
